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What happen if I would like to return my purchase?
All of the requests for returns must be completed with us within 3 days of your receipt of the shipment.. Please email us on admin@hankstea.com.au about this request.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
How do I receive my Refunds?
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Refund will be provided less 20% restocking fee.